Print Turnaround Time

Production

Production time varies by product and typically ranges between Next Business Day to 10 Business days depending on the product and quantity you are ordering. Once your order and proof approval have been received, production time is the number of business days it will take to process your order through our production department (not including any holidays during which our business would be closed.)

Rush processing may be available - For example: 4 day Rush Processing – if you approve your proof on Monday's business day, your order would ship Friday. Note, because our business days are Mon-Fri, the same 4-day Rush Processing for a proof approved on Wed would result in the order being shipped on the following Tuesday.

Production time does not include transit (shipping) time. If you are ordering postcards that are being delivered through the USPS directly to people's homes, you will determine the in-home dates by adding Production Time to Transit Time & then the following 1-3 business days will be your anticipated in-home dates.

Production Time Examples:
Orders placed Monday-Thursday after 6pm CST will be placed the following business day. Orders placed Friday after 6pm CST through Monday up to 6pm CST are considered to be received on Monday's business day.

Order Wednesday at 3:00 pm CST - selected Next Business Day Production Time with Next Day Air Shipping service.

Your order will ship Thursday via UPS Next Day Air and arrive to you Friday per ups.com delivery.

Order Saturday at 1:00 pm CST - select Next Business Day Production Time with Next Day Air Shipping service.

Your order will be received as Monday's order date and will ship Tuesday via UPS Next Day Air and arrive to you Wednesday per ups.com delivery.

Print Turnaround Time Tables

Once your job has shipped you may want to also check your shipping time based on your production location.

Please note: Turnaround times are based on the producing facility time zone. If you choose group shipping your turnaround time may be extended by at least one day.

Our turnaround times refer solely to production. Once production is complete it may take up to one business day for orders to ship or be available for pick-up. Local delivery orders will be delivered on the next scheduled day for your zone (excluding the day of production). It is our goal to release all jobs as soon as completion of production allows. The last day of your turn-around is not a guaranteed "in hands" date.

Same Day Turnaround option is only available on limited products and for quantities up to 500.

Same Day Turnaround - * orders must be uploaded and approved by 9:00 AM

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Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. We reserve the right to print same day orders on digital press equipment. Orders that complete after 5:00PM may not be available for pick up until the following morning.

Next Day Turnaround - * orders must be uploaded and approved by 9:00 AM

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Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. Also note: All booklets/calendars will receive an electronic proof that must be approved before the start of turnaround and printing.

Next Day + 1 Turnaround - * orders must be uploaded and approved by 9:00 AM

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Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. Also note: All booklets/calendars will receive an electronic proof that must be approved before the start of turnaround and printing.

2 - 4 Turnaround - * orders must be uploaded and approved by 10:00 AM

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Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. Also note: All booklets/calendars will receive an electronic proof that must be approved before the start of turnaround and printing.

5 - 7 Turnaround - * orders must be uploaded and approved by 10:00 AM

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Turnaround starts from the time the file upload is complete. If a job has revised files, is placed on hold, or is awaiting proof approval the turnaround starts from time the approval is given. Also note: All booklets/calendars will receive an electronic proof that must be approved before the start of turnaround and printing.

Design Proof Timeline

When providing Instructions to the Designer

Please keep your instructions concise and clear. This will allow the designer to use your design time to create a nice piece for you rather than waste time deciphering difficult or incomplete instructions. Remember that edits take time so the more clearly your project is outlined to the designer in the beginning, the fewer edits will be required and the more likely your project will be completed within the estimated time.

When providing text for your Design

Unless you are ordering TYPESETTING OPTIONS (WHICH IS ADDITIONAL) you will be required to supply all the text for your design already typeset into a Word or text file or email that we will format and use in your layout (hand written information and digital scans and images of text are not acceptable).

If Additional Services are needed

If additional design services or edits are needed, your Customer Service Rep will notify you of the additional time required to complete the request. You will be required to approve a formal request to add the service to your order before further proofs will be provided. Your order will be on “HOLD” status until the approval is received. As always, keep your instructions concise and clear.

Stock Images

To view images available to use on your project visit GALLERY.

Shipping Information

UPS Transit Time

The UPS ground transit time map on the left is a guidline used to determine how long it will take pakcages to arrive to your location. Our facility is located in Carle Place, NY 11514, and while these transit times by region are accurate, UPS technically has 5 business days to deliver ground packages. If you would like to calculate a detailed transit time estimate from UPS directly, click here.

PLEASE NOTE: Shipping transit time will not include the production time necessary to print your order.

Free UPS Ground

  • We offer Free UPS Ground shipping for some of our products that ships within the contiguous United States. Larger orders that require freight shipping services will need to be arranged by your salesperson.
  • Free Shipping is applicable to one location only. Split shipments to mutiple locations are no problem, but you would be required to pay for the additional shipping charges at the selected service level for each additional location.
  • Shipping transit times do not include production time necessary to print your order. Please be sure and let your salesperson know when you need your order in hand to account for shipping transit time.
  • Free UPS Ground shipping only applies to online printing orders and cannot be applied to pick & ship orders or fulfillment services of any kind.
  • FEDEX Shipping is also available upon request.

Blind Shipping

We have been printing for the trade for just about 40 years now and we understand the importance of Blind Shipping. If your order will be blind shipped, it will qualify for Free UPS ground shipping to one location. If you require shipments to multiple locations for the same order, you will be charges published UPS rates for each location and may incur additional fulfillment charges for extra packaging and handling.

UPS Ground keep the Click reference map too enlarge

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Multiple Manufacturing
Facilities Across the Nation keep the Click reference map too enlarge

Map